you take the following actions: 
q install the ris image on a windows 2000 professional computer named computer1. 
q install the upgraded applications on computer1. 
q change the network name of computer1 to %dmi_serial_num%. 
q run riprep.exe on cmoputer1 to load the ris image to the ris server. 
q start all windows 2000 professional computers and load the ris image from the ris server. 
which result or results are produced? (choose all that apply) 
a. an unattended installation of all applications is performed. 
b. existing user environments are maintained. 
c. the network names of all computers are changed to match their asset tags. 
d. the ris image and upgraded applications are enabled as they are added to the network. 
answer：a,d 
6. you use the english (us) edition of windows 2000 professional and are writing documentation with text in both english and spanish on your 16 bit character-based word processing application. you complete the english portion of the documentation and install the spanish language group using regional options in the control panel. however, you cannot use spanish within your word processor. what should you do? 
a. close the word processor and save the document. select spanish from the locale indicator on the taskbar and restart the word processor. 
b. install the spanish version of windows 2000 professional and reconfigure language settings. 
c. change language preference from english to spanish within the word processing program. 
d. close the word processor and save the document. log off and log back on to the computer. restart the word processing program and select spanish from the locale indicator on the taskbar. 
answer：a 
7. office 2000 has been installed on 3400 windows 2000 professional computers by using a group policy object (gpo). you deploy an office 2000 service release to all windows 3400 windows 2000 computers. it is successful on all but 4 computers. what should you do? 
a. restart windows installer on the domain controller. 
b. restart windows installer on the computers that failed to install the service release. 
c. re-deploy the service release using a .zap file. 
d. reimage the 4 computers manually. 
answer：b 
8. you create a custom bitmap with the logo of your company saved with 16 bit color and 1026 x 768 resolution. you configure a local group named receiving to have a mandatory user profile. some computers in the receiving department have vga video adapters, and others have svga video adapters. some users report that this custom bitmap is very pixilated and distorted when logging into certain computers. what should you do to ensure that the bitmap is displayed properly to all users on all computers in the department? 
a. install the appropriate wdm-compliant drivers on the computers with vga adapters. 
b. configure separate user profiles for each user in the receiving group. 
c. configure a roaming user profile for each user in the receiving group. 
d. change the custom bitmap to a 16 color bitmat using 640 x 480 resolution. reconfigure the mandatory profile to use this new bitmap. 
answer：d