1.What function would you use if you would like to save a Sales Quote? A: Archive Document functionB: Save Document functionC: Restore Document functionD: Log Interaction functionCorrect Answers:  A 2.Before a Sales Quote is created, what must be defined? A:A ContactB:Customer TemplateC:Opportunity must existD:A Shipping AddressCorrect Answers:  A, B, C 3.Your company makes changes or additions to the contact card each time it is opened. You would like the system to update the data in the fields each time a change has taken place. You will want to set up your Search Index Mode field with the following selection: A: Each TimeB: ManualC: AutomaticD: Blurry KeyCorrect Answers:  C 4.Interaction templates are modules you use to: A: Process InteractionsB: Create InteractionsC: Record InteractionsD: Delete InteractionsCorrect Answers:  B 5.Your company normally assigns attachments to Interaction Templates. Select all kinds of documents that can be assigned to Interaction Templates A:New Microsoft Word DocumentsB:Import all types of documentsC:Copy already existing attachments from other interaction templatesD:.pdf filesCorrect Answers:  A, B, C 6.Who gets assigned to a team within Microsoft Navision? A: CustomersB: VendorsC: SalespersonD: There is not a need to assign anyone to teamsCorrect Answers:  C 7.Which batch job would you use to update your Profile Questionnaires? A: Update Contact Classification batch jobB: Increase Sale batch jobC: Profile Questionnaire batch jobD: The program will automatically update the classifications of contactsCorrect Answers:  A 8.What does the program do with the contacts when you choose the option "Reduce" from a segment wizard? A: Delete the contacts from the segmentB: Reduce the contacts to the number you wantC: Minimize the contact number from the segmentD: Remove the contacts you want to delete from the segmentCorrect Answers:  D 9.In order to view a To-do assigned to another salesperson, what must you have? A: Permission to access this Salesperson Outlook folder Permission to access this Salesperson Outlook folderB: Permission to the Salesperson card in Microsoft Navision Permission to the Salesperson card in Microsoft NavisionC: There are no settings that will allow this to happenD: Permission to the Salesperson Outlook Calendar Permission to the Salesperson Outlook CalendarCorrect Answers:  A 10.What does the program do with the contacts when you choose the option "Reduce" from a segment wizard? A: Delete the contacts from the segmentB: Reduce the contacts to the number you wantC: Minimize the contact number from the segmentD: Remove the contacts you want to delete from the segmentCorrect Answers:  D