1.When configuring the My CallPilot configuration page, and the Detect All or Detect button is clicked, CallPilot populates information from associated fields in other CallPilot Manager pages. From where can detectable information be automatically populated?
 
A: Global Address Book
B: Shared Distribution List
C: Personal Distribution Lists
D: Service Directory Number Table
Correct Answers:  D
 
2.CallPilot desktop messaging clients at a company are unable to send messages from the desktop interface. Which messaging protocol must be configured to enable this capability?
 
A: Simple Mail Transfer Protocol (SMTP)
B: Internet Message Access Protocol (IMAP)
C: Lightweight Directory Access Protocol (LDAP)
D: Simple Network Management Protocol (SNMP)
Correct Answers:  A
 
3.Administrators can provide centralized control of desktop options. Which two are configurable services for Desktop and Web Messaging? (Choose two.)
 
A:fax printing
B:desktop playback
C:address book location
D:create a revert directory number
Correct Answers:  B, C
 
4.CallPilot has a graphical interface feature designed to help build applications.  The design of an application depends on how it is used. What are the first two tasks to be performed to create an application? (Choose two.)
 
A:plan the application
B:assign the application a password
C:create the application and assign it a name
D:create voice and fax items required for the application
Correct Answers:  A, C
 
5.The administrator wants to determine the number of reports scheduled to run. Where would the administrator locate this information?
 
A: Select the Scheduled Reports tab from the CallPilot Reporter Report home page.
B: Select the desired categories and see the scheduled reports from the CallPilot Reporter Report home page.
C: Select the desired categories to display the reports that are scheduled from the CallPilot Reporter home page.
D: Select the desired report or alert category and then select the Scheduled or Unscheduled tab from the CallPilot Reporter System Log page.
Correct Answers:  C
 
6.CallPilot has a function called Auto Delete which the administrator uses to rapidly delete large numbers of users. The administrator must have one of two files to perform this function. What are the two files? (Choose two.)
 
A:an Auto Delete file
B:a tab delimited text file
C:an Excel spreadsheet file
D:a comma delimited text file
Correct Answers:  C, D
 
7.When should high-traffic Operation Administration and Maintenance (OA&M) activities such as remote control sessions, large file transfers, printing, and backup and restore operations be performed on the ELAN?
 
A: They should never be performed on the ELAN.
B: High-traffic OA&M activities can be performed at any time as none of these activities will have any affect on call processing.
C: Any time after normal business hours when call traffic is low so you avoid adverse affects to the call processing abilities of the Meridian 1 switch or CS 1000 system and the CallPilot server.
D: Any time during normal business hours when call traffic is low so you avoid adverse affects to the call processing abilities of the Meridian 1 switch or CS 1000 system and the CallPilot server.
Correct Answers:  A
 
8.Your CallPilot system handles multimedia calls. The users on the system have reported that their customers are unable to send fax messages at times. As the administrator, you need to check the fax channels. Which maintenance menu would you access to view your fax ports?
 
A: Fax Channels
B: Fax Performance
C: Multimedia Monitor
D: Channel Allocation
Correct Answers:  C
 
9.Your CallPilot system handles multimedia calls. The users on the system have reported problems accessing the system. The Channel Monitor shows several channels as "yellow" rather than "blue" or "green". What does the color yellow indicate?
 
A: idle
B: active
C: no resource
D: disabled, in test, or remote alarm
Correct Answers:  D
 
10.CallPilot has a function called Auto Add which the administrator uses to rapidly add large numbers of users. The data input file requires specific information before beginning this process. What information is needed? (Choose two.)
 
A:the file name
B:the mailbox number
C:the user's password
D:the first and last names of the mailbox owner
Correct Answers:  B, D